Privacy Policy
ETOE aims to sell high quality products on its website https://etoeprojector.com/ and iOS mobile application.
For the sale and delivery of products, ETOE collects personal data from users of its website and mobile applications.
The purpose of this Privacy Policy is to inform you about the means used to collect, access, process and store your personal data.
ETOE is committed to complying with the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data.
You agree that ETOE must collect certain data in order to provide you with the Service. If you do not disclose this data, ETOE will not be able to provide you with the Service.
This Privacy Policy ("Policy") may be modified by ETOE at any time, in particular to comply with regulatory, case law, editorial or technical changes. Users should refer to the most current version of the Policy before browsing.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact customer support. In this Privacy Policy, we refer to information that can uniquely identify you as an individual as "Personal Information," including the information described below. For more information about the Personal Information we collect and why, see the list below.
Device Information
- Examples of personal information collected: web browser version, IP address, time zone, cookie information, the sites or products you view, your search terms, and how you interact with the Site.
- Examples of personal information collected: web browser version, IP address, time zone, cookie information, the sites or products you view, your search terms, and how you interact with the Site.
- Sources of Collection: Automatically collected when you visit our site using cookies, log files, web beacons, tags, or pixels.
Ordering Information
- Examples of personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purposes of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen your order for potential risks, and provide you with information or advertising about our products or services if it matches the preferences you have shared with us.
- Collected From: Collected from you.
Customer Support Information
- Examples of personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: To provide customer support.
- Collected From: Collected from you.
- Disclosures for Business Purposes
Sharing of Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contract with you, as described above. For example:
We may share your personal information to comply with applicable laws and regulations, to respond to an arrest warrant, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements and marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about your use of the Site, your purchases, and your interactions with our advertisements on other websites. We collect and share some of this information with our advertising partners directly, and in some cases through the use of cookies or other similar technologies (depending on your location, you may consent to this).
To learn more about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to offer products for sale, process payments, deliver and fulfill your orders, and keep you up to date with new products, services, and offers.
legal basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:
Your consent;
Fulfilling a contract between you and the Site; Complying with a legal obligation; Protecting your vital interests; Carrying out a task carried out in the public interest.
This is based on our legitimate interests and does not override your fundamental rights and freedoms.
on hold
When you place an order through the Site, we will store your personal information for our records unless you ask us to delete this information. For more information about your right to deletion, see the "Your Rights" section below.
Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based on automated decision-making (including profiling).
We DON'T engage in fully automated decision-making that has legal or other significant effects using Customer Data.
Services that involve elements of automated decision-making include:
A temporary deny list of IP addresses involved in repeated failed transactions. This deny list lasts for a small number of hours.
A temporary denial list of credit cards associated with the denied IP address. This denial will last for a few days.
Your rights
About GDPR
If you are a resident of the EEA, you have the right to access the personal information we store about you, to port it to new services, and to request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at etoe@etoeprojector.com
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), to port it to a new service, and to request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at etoe@etoeprojector.com
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at etoe@etoeprojector.com
cookie
Cookies are small pieces of information that are downloaded to your computer or device when you visit a site. We use a variety of cookies, including functional, performance, advertising, social media or content cookies. Cookies make your browsing experience better by allowing a website to remember your actions and preferences (for example, your login or region selection). This means you won't have to re-enter this information every time you return to the site or as you browse from one page to another. Cookies also provide us with information about how users use our website, for example, whether they are first-time visitors or frequent visitors.
We use the following cookies to optimize your experience on our site and to provide our services:
Cookies necessary for the store to function
Name feature _ab Used in relation to administrator access._secure_session_id Used in connection with navigation through the storefront.
Cart Used in connection with a shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
Secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shop_u Used to facilitate updates to customer account information.
Reporting and Analysis
The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie: a session cookie lasts until you stop browsing, and a persistent cookie lasts until it expires or is deleted. Most of the cookies we use are persistent, with expiration dates ranging from 30 minutes to two years from the date they are downloaded to your device.
There are a variety of ways to control and manage cookies. Deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept them through your browser controls, found in the "Tools" or "Preferences" menu of your browser. To find out more about how to change your browser settings or how to block, manage, or filter cookies, consult your browser's help file or visit www.allaboutcookies.org.
Additionally, blocking cookies does not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do not track
Because there is no consistent industry understanding on how to respond to "Do Not Track" signals, we do not alter our data collection or use practices when we detect such signals from your browser.
change
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Sockets Layer technology (SSL) and stored with a AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and additional generally accepted industry standards.
inquiry
Customer Service: etoe@etoeprojector.com
Available: 9am - 6pm
GMT+8 (Monday to Friday)